The RequirementsTo meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Primary Care RN opportunity, you also should have:
- A bachelor's degree in Nursing from a four-year college or university
- Washington State Registered Nurse license
- Current CPR and BLS certification
- A passion for collaborative and team-based care, and strong motivation to work to the top of the nurse scope of practice
- A commitment to patient-centered care and to building ongoing therapeutic relationships with individuals of varying backgrounds, ethnicities, socio-economic levels and cultures
- Willingness to provide patient care within the care center, patient home or other facilities as needed
- A valid driver's license and insurable DMV record
- A drive to embrace change and opportunity for improvement and innovation
- An approach to problem-solving that incorporates openness and critical thinking
- The ability to independently manage priorities and workflow
- Dedication to and alignment with the Concerto mission
- Community health centers and/or ambulatory care
- Motivational interviewing
- Complex wound care
The RoleReporting to the Practice Manager, you will join a new team that includes one other Primary Care RN; we expect the team and program to grow. Your primary focus will be to optimize the health status of our patients. This will include utilizing the nursing process within a patient-centered and team-based care model to achieve Concerto's mission. You'll provide chronic disease self-management support, patient education, emergent triage, and complex wound care.
You'll invest the majority of your time in supporting a panel of patients with complex needs, including assessing needs, understanding the social context, and helping the team determine the best ways to help those patients achieve goals. In addition, you may spend about 15% of your time performing advanced telephonic triage, as well as conducting home visits, often related to wound care.
More specific activities will fall into three different areas. Working in partnership and joint accountability with care teams, you will:
- Manage a defined panel of patients and work as a member of ConcertoHealth's care teams
- Utilize the electronic health record to communicate with members of the care teams and implement care plans in person or by telephone according to Concerto's Health Tasking Guidelines
- Work with others to assess and redefine priorities as needed, and support colleagues throughout the organization either on site or remotely
- Work in partnership with care team members to plan and communicate care delivery, including delegating to LPN, MA and PSR team members as appropriate
- Identify patient goals for improving their health status and management of diseases
- Assess patient understanding of their disease and readiness for change
- Provide patient with education about the disease process and offer tools and skills needed to achieve self-management goals
- Promote wellness and the importance of preventive care
- Provide motivational interviewing and harm reduction counseling around health behaviors
- Educate patients and families/caregivers in the use of medications and lifestyle changes in therapeutic management of acute and chronic health conditions
- Educate patients and families/caregivers regarding abnormal laboratory results requiring education and follow-up
- Perform telephone or in-person triage and home care advice for patients in accordance with Telephone Triage Protocol references
- Administer select injections and medications
- Provide complex wound assessment, debridement, and dressings utilizing modern moist wound care best practices as appropriate by training, licensure and Concerto protocol and policy
- Perform and assist with procedures as appropriate by licensure, training and Concerto protocol and policy
What's in It for YouHelp create and deliver optimal care
If you're coming from a productivity-based care model, you will find ConcertoHealth's model to be a breath of fresh air. Our providers are enthusiastic about the degree to which they can help shape care plans for individual patients and their unique circumstances. The model is represented in the graphic, right.
Experience with similar models and/or our target population would be helpful, but this could be your chance to gain exposure to both. You'll expand your skills as you work to the top of your license. In addition, you'll have input on this new program moving forward. Our company is expanding, and growth will create opportunities for proven performers.
Full spectrum of care
Our model will make you part of a team that bring a brings a diverse array of skills, allowing you to exchange ideas and insights with talented professionals. Team members bring different specializations, but the all share a commitment to patient-centered care. You'll partner with nurse care managers, care coordinators, social workers, pharmacists, home-visiting physicians, dietitians and others.
Our Care Centers pack state-of-the-art amenities into a smaller, community-friendly space, and the atmosphere is positive and upbeat. We place a high value on teamwork, and you will partner with LPNs, MAs and Patient Services Representatives (PSRs), among others.
Rethinking relations with patients
ConcertoHealth reinvigorates the patient to primary care doctor relationship, whether based in the community or system-employed, or at a ConcertoHealth Care Center, and reinforces the doctor's ability to serve as the medical home through population health tools. Along with patient supports including care management and social services, ConcertoHealth equips the provider to understand and manage the patient's comprehensive health care experience, from home to hospital to nursing facility.
In addition to a competitive salary, we offer full benefits package, including medical and dental insurances, paid-time-off, a 401(k) with company match, license renewal reimbursement and more.
Keys to SuccessTo excel in this role you will bring a passion for working with the patient populations we support, always employing an empathetic, therapeutic approach. If you're the person we're looking for, you are excited about the opportunity to work to the top of your scope. In addition, you should have the leadership skills to motivate other team members to do the same.
Teamwork is core part of our model, and you'll need a collaborative spirit. While you won't have direct responsibility for case management, you should have a sense of ownership, particularly regarding patients who are struggling to manage complex medical and social issues. We'll look to you to lean in to help coordinate care from multiple resources. In addition, you will constantly look for opportunities to impact the team and the care plan in order to optimize outcomes.